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Terms & Conditions


  • Payments are accepted via Paypal or Zelle 

  • You will be sent an invoice from Caffetti Graphic Design LLC

  • You do NOT need to have a Paypal account in order to make a payment. There is an option on the invoice to pay via credit card or debit card.

  • A 50% non-refundable deposit is required before we begin on a project.  We do not issue refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred in initiating services. If a project is cancelled or postponed, all monies paid are retained by Caffetti Graphic Design LLC and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

  • The remaining balance will be invoiced upon completion of the job

  • Additional charges will be discussed and agreed upon before the final invoice is sent (more on this topic below)

  • Additional charges (for graphics) will be applied if any pictures or illustrations are needed through stock sites.

  • Original image files will not be emailed until the full balance has been paid

  • Client has 10 days to make their final payment or a $100 late fee will be applied for every week that the client is late after that time

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