Terms & Conditions

Payments

• Payments are accepted via Paypal or Zelle 

• You will be sent an invoice from Caffetti Graphic Design LLC

• You do NOT need to have a Paypal account in order to make a payment. There is an option on the invoice to pay via credit card or debit card.

• A 50% non-refundable deposit is required before we begin on a project.  We do not issue refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred in initiating services. If a project is cancelled or postponed, all monies paid are retained by Caffetti Graphic Design LLC and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

• The remaining balance will be invoiced upon completion of the job

• Additional charges will be discussed and agreed upon before the final invoice is sent (more on this topic below)

• Additional charges (for graphics) will be applied if any pictures or illustrations are needed through stock sites.

• Original image files will not be emailed until the full balance has been paid

• Client has 10 days to make their final payment or a $100 late fee will be applied for every week that the client is late after that time